Incidents reported on status page for Department 7 Ltd https://status.department7.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/67290a34dd488199c352dd961bbedd65.png https://status.department7.co.uk/ en https://status.department7.co.uk/incident/804158 Sun, 18 Jan 2026 10:00:38 -0000 https://status.department7.co.uk/incident/804158#36dbaefcbdb360f963b79c065c06cb92f9273570bff846eef4307f06516881cc We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Switches firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/799459 Sun, 11 Jan 2026 10:30:39 -0000 https://status.department7.co.uk/incident/799459#68cd99c81b8b1bfaee2272b07637a91f3f202882b7238009d236507332f52346 Maintenance completed https://status.department7.co.uk/incident/799459 Sun, 11 Jan 2026 10:00:39 -0000 https://status.department7.co.uk/incident/799459#dae07df1a9433348b840758348898986e65d92b7da6bd988549e114661b22e0d We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Switches firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will impact customer services for 1-2 mins while they reboot. https://status.department7.co.uk/ Sat, 13 Dec 2025 11:13:48 +0000 https://status.department7.co.uk/#9b200564644887adea3d9e8b17268395f1ce1131c2ebffcb30339681c705c379 Department 7 Website recovered https://status.department7.co.uk/ Sat, 13 Dec 2025 11:13:29 +0000 https://status.department7.co.uk/#9b200564644887adea3d9e8b17268395f1ce1131c2ebffcb30339681c705c379 Department 7 Website went down https://status.department7.co.uk/ Wed, 10 Dec 2025 17:15:19 +0000 https://status.department7.co.uk/#cf0c70c2a2f662a24669ae814ac3b76fd5d27e732f8b5ffeae58d923da812ef8 Department 7 Website recovered https://status.department7.co.uk/ Wed, 10 Dec 2025 17:14:49 +0000 https://status.department7.co.uk/#cf0c70c2a2f662a24669ae814ac3b76fd5d27e732f8b5ffeae58d923da812ef8 Department 7 Website went down https://status.department7.co.uk/ Wed, 10 Dec 2025 13:32:29 +0000 https://status.department7.co.uk/#a24ff435b12e5bbb7c88711e4b16932db7fb365f307671f5232b8090740fffb3 Department 7 Website recovered https://status.department7.co.uk/ Wed, 10 Dec 2025 13:31:06 +0000 https://status.department7.co.uk/#a24ff435b12e5bbb7c88711e4b16932db7fb365f307671f5232b8090740fffb3 Department 7 Website went down https://status.department7.co.uk/incident/741823 Sun, 19 Oct 2025 10:00:33 -0000 https://status.department7.co.uk/incident/741823#2a360838de43cfad227a4f9548cf1d1bd5cca7d436525619f7db23af0b18eac1 Maintenance completed https://status.department7.co.uk/incident/741823 Sun, 19 Oct 2025 08:00:33 -0000 https://status.department7.co.uk/incident/741823#3444d33e2c6358073ba823eae0ac45a1e72c99a46669d196f6d6d864288bb06d We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Firewall firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/435349 Sun, 29 Sep 2024 08:00:00 -0000 https://status.department7.co.uk/incident/435349#402e0354ef3f54b08ce6ac5bc30baecb27ea92b49df7297e10cbf781616497bc Maintenance completed https://status.department7.co.uk/incident/435349 Sun, 29 Sep 2024 07:30:00 -0000 https://status.department7.co.uk/incident/435349#5867d77d6a60d979e780c37b71dddedd060882f5c4bc51773763b188310d6b46 We will be performing maintenance and updates on our core network to ensure ongoing quality of service and resiliency. Work to be carried out Core firewall cluster firmware update. Please treat this window as 'at risk', though it is a medium-risk operation that may impact customer services for a brief period of fewer than 2 mins due to convergence. https://status.department7.co.uk/incident/435348 Fri, 27 Sep 2024 20:20:00 -0000 https://status.department7.co.uk/incident/435348#0d9e02e203c88474f723434b4929ee83e1328f941189ca9164b3cc59d4255e5d Maintenance completed https://status.department7.co.uk/incident/435348 Fri, 27 Sep 2024 20:00:00 -0000 https://status.department7.co.uk/incident/435348#595007c527e7ec75fd5776f77124ee8b77e735b9f6fbae51048bcddea2dcd04a We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Management Edge firewall firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 22:59:00 -0000 https://status.department7.co.uk/incident/408867#740104154772462bfcb1ac1e4c5e0f7563062a8e14d251cab894d111bd1d8071 Maintenance completed https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 22:59:00 -0000 https://status.department7.co.uk/incident/408867#740104154772462bfcb1ac1e4c5e0f7563062a8e14d251cab894d111bd1d8071 Maintenance completed https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 22:59:00 -0000 https://status.department7.co.uk/incident/408867#740104154772462bfcb1ac1e4c5e0f7563062a8e14d251cab894d111bd1d8071 Maintenance completed https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 19:00:00 -0000 https://status.department7.co.uk/incident/408867#52d2a75fd3deedcfca1627b16097bbebc2d769305c164c21df338bcb71c5abf0 Our data centre provider is performing maintenance and updates on their core network to ensure ongoing quality of service and resiliency. Work to be carried out Cisco SMU patch deployment Further HA capabilities to internal firewall nodes Virtual line card adjustments within Data Hall 1 (NLE) Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 19:00:00 -0000 https://status.department7.co.uk/incident/408867#52d2a75fd3deedcfca1627b16097bbebc2d769305c164c21df338bcb71c5abf0 Our data centre provider is performing maintenance and updates on their core network to ensure ongoing quality of service and resiliency. Work to be carried out Cisco SMU patch deployment Further HA capabilities to internal firewall nodes Virtual line card adjustments within Data Hall 1 (NLE) Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/408867 Thu, 08 Aug 2024 19:00:00 -0000 https://status.department7.co.uk/incident/408867#52d2a75fd3deedcfca1627b16097bbebc2d769305c164c21df338bcb71c5abf0 Our data centre provider is performing maintenance and updates on their core network to ensure ongoing quality of service and resiliency. Work to be carried out Cisco SMU patch deployment Further HA capabilities to internal firewall nodes Virtual line card adjustments within Data Hall 1 (NLE) Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:45:00 -0000 https://status.department7.co.uk/incident/391410#9a3afb48e288ef6abb4f60721df7b7eb1ea51c7204f8ede64f5fb6d130541b45 The DDoS routing issue has now been fixed, and services should now be online. We will monitor the situation over time. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:45:00 -0000 https://status.department7.co.uk/incident/391410#9a3afb48e288ef6abb4f60721df7b7eb1ea51c7204f8ede64f5fb6d130541b45 The DDoS routing issue has now been fixed, and services should now be online. We will monitor the situation over time. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:37:00 -0000 https://status.department7.co.uk/incident/391410#319d63769f8a1925a2f47bad5ec0857127d573e786295ae1107001f6495b8a0d Our DDoS scrubbing provider can see and agree with the routing issue affecting the clean traffic return, and this has now been escalated from within their SOC to their NOC with a P1 priority attached. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:37:00 -0000 https://status.department7.co.uk/incident/391410#319d63769f8a1925a2f47bad5ec0857127d573e786295ae1107001f6495b8a0d Our DDoS scrubbing provider can see and agree with the routing issue affecting the clean traffic return, and this has now been escalated from within their SOC to their NOC with a P1 priority attached. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:12:00 -0000 https://status.department7.co.uk/incident/391410#c8c1518c336337b51784bb4631968d9bb282f4e0aff24a898ace8e4eeca48c41 Please note as of 06:55 UK time, we are experiencing a DDOS attack, this is being partially mitigated and is currently under investigation. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:12:00 -0000 https://status.department7.co.uk/incident/391410#c8c1518c336337b51784bb4631968d9bb282f4e0aff24a898ace8e4eeca48c41 Please note as of 06:55 UK time, we are experiencing a DDOS attack, this is being partially mitigated and is currently under investigation. https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 18:00:00 -0000 https://status.department7.co.uk/incident/370370#d3abc9b3a33efc03de9b6f0a25c35a85b03d312a9060b597806369793796b8ab Maintenance completed https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 18:00:00 -0000 https://status.department7.co.uk/incident/370370#d3abc9b3a33efc03de9b6f0a25c35a85b03d312a9060b597806369793796b8ab Maintenance completed https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 18:00:00 -0000 https://status.department7.co.uk/incident/370370#d3abc9b3a33efc03de9b6f0a25c35a85b03d312a9060b597806369793796b8ab Maintenance completed https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 06:00:00 -0000 https://status.department7.co.uk/incident/370370#ead3f65a2438d61fe7963acf05ae019c9fd05f38e0e8ad6649e463a5923cb454 All services will be down for migration to new datacenter for a minimum of 4 hours. https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 06:00:00 -0000 https://status.department7.co.uk/incident/370370#ead3f65a2438d61fe7963acf05ae019c9fd05f38e0e8ad6649e463a5923cb454 All services will be down for migration to new datacenter for a minimum of 4 hours. https://status.department7.co.uk/incident/370370 Sat, 01 Jun 2024 06:00:00 -0000 https://status.department7.co.uk/incident/370370#ead3f65a2438d61fe7963acf05ae019c9fd05f38e0e8ad6649e463a5923cb454 All services will be down for migration to new datacenter for a minimum of 4 hours.