Incidents and maintenance reported on status page for Department 7 Ltd https://status.department7.co.uk/ https://d1lppblt9t2x15.cloudfront.net/logos/67290a34dd488199c352dd961bbedd65.png https://status.department7.co.uk/ en https://status.department7.co.uk/maintenance/920761 Thu, 11 Jun 2026 08:28:37 -0000 https://status.department7.co.uk/incident/920761#570021fe9e59826049e80252a0eb1c3384258452d7be14516be3e5f4e5f022a0 Maintenance We will be performing maintenance and updates on our primary network infrastructure to ensure continued service quality and resilience. Scope of Work Firmware updates on Primary Edge Switches Firewall software upgrade Impact This maintenance window should be considered ‘at risk’. Any potential impact to customer services is expected to be minimal and not exceed 5 minutes. https://status.department7.co.uk/maintenance/816936 Mon, 02 Feb 2026 15:24:43 -0000 https://status.department7.co.uk/incident/816936#76249205b36a330a9da676873f39b7a63ec06abfc34fd958eb2dbf83b2e845d8 Maintenance We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Switches firmware update and Firewall Software Upgrade Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/maintenance/804158 Wed, 14 Jan 2026 08:22:29 -0000 https://status.department7.co.uk/incident/804158#36dbaefcbdb360f963b79c065c06cb92f9273570bff846eef4307f06516881cc Maintenance We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Switches firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/maintenance/799459 Tue, 06 Jan 2026 14:37:27 -0000 https://status.department7.co.uk/incident/799459#dae07df1a9433348b840758348898986e65d92b7da6bd988549e114661b22e0d Maintenance We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Switches firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will impact customer services for 1-2 mins while they reboot. https://status.department7.co.uk/maintenance/741823 Sat, 11 Oct 2025 19:36:42 -0000 https://status.department7.co.uk/incident/741823#3444d33e2c6358073ba823eae0ac45a1e72c99a46669d196f6d6d864288bb06d Maintenance We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Primary Edge Firewall firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/maintenance/435349 Thu, 26 Sep 2024 20:25:00 -0000 https://status.department7.co.uk/incident/435349#5867d77d6a60d979e780c37b71dddedd060882f5c4bc51773763b188310d6b46 Maintenance We will be performing maintenance and updates on our core network to ensure ongoing quality of service and resiliency. Work to be carried out Core firewall cluster firmware update. Please treat this window as 'at risk', though it is a medium-risk operation that may impact customer services for a brief period of fewer than 2 mins due to convergence. https://status.department7.co.uk/maintenance/435348 Thu, 26 Sep 2024 20:21:08 -0000 https://status.department7.co.uk/incident/435348#595007c527e7ec75fd5776f77124ee8b77e735b9f6fbae51048bcddea2dcd04a Maintenance We will be performing maintenance and updates on our management network to ensure ongoing quality of service and resiliency. Work to be carried out Management Edge firewall firmware update. Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/maintenance/408867 Sun, 04 Aug 2024 19:50:58 -0000 https://status.department7.co.uk/incident/408867#52d2a75fd3deedcfca1627b16097bbebc2d769305c164c21df338bcb71c5abf0 Maintenance Our data centre provider is performing maintenance and updates on their core network to ensure ongoing quality of service and resiliency. Work to be carried out Cisco SMU patch deployment Further HA capabilities to internal firewall nodes Virtual line card adjustments within Data Hall 1 (NLE) Please treat this window as' at risk', though it is considered a low-risk operation that will not impact customer services. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:45:00 -0000 https://status.department7.co.uk/incident/391410#9a3afb48e288ef6abb4f60721df7b7eb1ea51c7204f8ede64f5fb6d130541b45 Incident The DDoS routing issue has now been fixed, and services should now be online. We will monitor the situation over time. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:37:00 -0000 https://status.department7.co.uk/incident/391410#319d63769f8a1925a2f47bad5ec0857127d573e786295ae1107001f6495b8a0d Incident Our DDoS scrubbing provider can see and agree with the routing issue affecting the clean traffic return, and this has now been escalated from within their SOC to their NOC with a P1 priority attached. https://status.department7.co.uk/incident/391410 Sun, 30 Jun 2024 07:12:00 -0000 https://status.department7.co.uk/incident/391410#c8c1518c336337b51784bb4631968d9bb282f4e0aff24a898ace8e4eeca48c41 Incident Please note as of 06:55 UK time, we are experiencing a DDOS attack, this is being partially mitigated and is currently under investigation. https://status.department7.co.uk/maintenance/370370 Thu, 16 May 2024 15:48:41 -0000 https://status.department7.co.uk/incident/370370#ead3f65a2438d61fe7963acf05ae019c9fd05f38e0e8ad6649e463a5923cb454 Maintenance All services will be down for migration to new datacenter for a minimum of 4 hours.